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Shipping policy
Shipping Policy
At Alice Magic Garden, we value every customer and customer satisfaction is always our top priority. We are making every effort to expedite this process and ensure that your package arrives as soon as possible. We greatly appreciate your patience and understanding.
At Alice Magic Garden, we value every customer and customer satisfaction is always our top priority. We are making every effort to expedite this process and ensure that your package arrives as soon as possible. We greatly appreciate your patience and understanding.
If you have any questions, please feel free to contact our customer support team at www.alicemagicgarden.com, or send an email to seed.garden7@gmail.com
Fees & Destinations
Freight: Free shipping
At present, we can deliver globally, except for
At present, we can deliver globally, except for
•US: Delivery throughout the mainland, but does not accept delivery services to remote areas such as Alaska and Hawaii, overseas addresses such as Puerto Rico and Guam, as well as P.O.BOX addresses and APO/FPO military addresses; US restricted zip codes (first three digits): 090-099, 340, 962-966, 006-009, 967-969, 995-999;
• UK: Delivery throughout the country, but remote addresses starting with these postal codes will incur remote fees: IV,HS,KA27-28,KW,PA20-49,PA60-78,PH17-26,PH30-44,PH49-50,ZE,GY,JE,IM,BT,TR21-25 ，Islands starting with IM/JE/GY postal codes can be delivered, but the final delivery trajectory will not be displayed because local delivery providers on the islands do not have relevant services to confirm delivery and can only confirm with the recipient whether they have received it;
• France: Only supports delivery within France, does not support delivery to Overseas Departments (DOM) (971XX-976XX) and Overseas Territories (TOM) (984XX-988XX);
• Italy: Delivery is not supported (postal codes: 9XXXX, 09XXX, 08XXX, 07XXX, 87XXX, 88XXX, 89XXX, 22060, 23030);
• Spain: Delivery is not supported (postal codes: 07XXX, 51XXX, 52XXX, 35XXX, 38XXX);
• Portugal: Delivery is not supported (postcode: 9XXX-XXX);
•Sweden, Denmark, and Finland offer self pickup services, while other countries offer door-to-door+self pickup services.
All international standard deliveries (delivery times vary by country, except for holidays).
All international standard deliveries (delivery times vary by country, except for holidays).
•The actual delivery time in the absence of any issues in the United States is 9-12 days
•The actual delivery time in the UK without any issues is 11-22 days
•The actual delivery time for EU countries without any issues is 11-22 days
To our esteemed customer: Shipping from China to the destination country may incur tariffs. These fees are determined by the customs regulations of the destination country and we have no control over them. The final decision and responsibility for any import tariffs or fees shall be borne by the consignee.
To our esteemed customer: Shipping from China to the destination country may incur tariffs. These fees are determined by the customs regulations of the destination country and we have no control over them. The final decision and responsibility for any import tariffs or fees shall be borne by the consignee.
We are committed to providing a smooth shopping experience, but please note that cross-border delivery may incur additional fees. Thank you for your understanding and support!
Shipping Time
Orders with inventory are usually shipped within 2-4 business days, unless otherwise stated on the product page.
Customized products will be shipped a few business days later.
* Kind Tips:
•The transportation time may be affected by customs clearance time or public holidays. If you have not received the package according to the estimated time mentioned above, please contact us for assistance.
•During public holidays, transportation time will be affected due to restrictions on operations by manufacturers and courier companies. Unfortunately, this is beyond our control. After each holiday, services will immediately return to normal.
•After the order is shipped, it may take several days for the tracking number to take effect in the courier company's system. If the information is not yet displayed on the courier company's website, please try again later.
•All estimated/typical delivery times are calculated based on past order data and are only approximate and for reference only.
Please note that we are not responsible for any loss, theft, or damage to items caused by the actions or inactions of USPS or any other parcel service.